da9999 Terms and Conditions
By registering on the da9999 platform or using our services, you agree to these terms and conditions. Please read the entire document carefully.
Table of Contents
- 1. General Provisions
- 2. Account Registration
- 3. Eligibility and Age Requirement
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Prohibited Activities
- 7. Account Closure and Suspension
- 8. Intellectual Property
- 9. Limitation of Liability
- 10. Privacy and Data Protection
- 11. Responsible Gambling
- 12. Changes to Terms
- 13. Dispute Resolution
- 14. Contact
General Provisions
da9999 is an online gaming platform that provides cricket betting, sports betting, slot games, live casino, and other gaming services for users in Bangladesh. These terms and conditions ("Terms") govern the use of the da9999 website and all its services.
By accessing this platform, opening an account, or using any of our services, you confirm that you have fully read, understood, and agreed to be bound by these Terms. If you disagree with any part of these Terms, please refrain from using the platform.
These Terms may be interpreted in both English and Bengali. In the event of any dispute, the Bengali version will be considered authoritative. All da9999 policies, promotional offers, and special terms apply consistently alongside these main Terms.
Account Registration
2.1 Registration Process
To use gaming services on da9999, you must open a personal account. During registration, you must provide accurate, complete, and up-to-date information. Providing false information may result in immediate account cancellation.
2.2 One Person, One Account
Each person may open only one account. Operating multiple accounts by the same person is strictly prohibited. If da9999 determines that a person is running multiple accounts, all accounts will be closed and balances may be forfeited.
2.3 Account Security
You are fully responsible for keeping your account login details (username and password) confidential. You are personally accountable for all activity carried out through your account. If you suspect that someone is using your account without authorization, notify our support team immediately.
- Use a strong and unique password.
- Do not share your login details with anyone.
- Log out after each session, especially on shared devices.
- Contact us right away if you notice any suspicious activity.
2.4 Identity Verification (KYC)
da9999 carries out identity verification (Know Your Customer) to ensure secure transactions. Before making withdrawals or accessing certain services, you may be required to submit identity documents, banking details, or other records. Failure to provide the required documents in time may result in a temporary account suspension.
Eligibility and Age Requirement
To use da9999 services, you must meet the following eligibility requirements:
- You must be at least 21 years of age.
- You must be legally capable of entering into a binding agreement.
- You may not use this service if online gaming activities are prohibited under the laws of your place of residence.
- Your name must not appear on any list of persons banned by da9999.
- Your account must not have been previously cancelled by da9999 for any reason.
da9999 may request relevant documents at any time to verify eligibility. Registration using a false age or identity will result in account cancellation and forfeiture of all balances.
Deposits and Withdrawals
4.1 Deposit Methods and Limits
da9999 supports popular payment methods in Bangladesh: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount across all methods is ৳300. All deposited funds must come from a legitimate source.
4.2 Withdrawal Methods and Limits
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Withdrawals can only be made using the same method used for the deposit, unless otherwise specified.
4.3 Transaction Terms
- Only your own funds may be deposited into your account.
- Depositing or withdrawing on behalf of a third party is prohibited.
- Fill in transaction details correctly — da9999 is not responsible for delayed or failed transactions caused by incorrect information.
- While a bonus is active, withdrawals may be restricted until wagering requirements are met.
- Suspicious transactions may be held for KYC verification.
Bonuses and Promotions
5.1 Welcome Bonus
New members can receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing the total balance to ৳2,000. The bonus amount will never exceed ৳20,000 — for example, depositing ৳42,000 will yield a bonus of ৳20,000, giving a total of ৳62,000.
5.2 Wagering Requirements
A 25x wagering requirement applies to all bonuses. This means you must wager an amount equal to 25 times the combined total of the bonus and the deposit before a withdrawal becomes possible. Withdrawing before the wagering requirement is met may result in cancellation of the bonus and any associated winnings.
5.3 VIP Program
da9999's VIP program has four tiers:
- Bronze: Weekly cashback of up to 0.4%.
- Silver: Weekly cashback of up to 0.8%.
- Gold: Weekly cashback of up to 1.1%.
- Platinum: Weekly cashback of up to 1.5%.
Progression through VIP tiers depends on your gaming activity. da9999 reserves the right to modify the VIP program terms or discontinue the program at any time.
5.4 Bonus Abuse
Abusing the bonus system — through multiple accounts, false identities, or coordinated betting — is strictly prohibited. If such activity is detected, all bonuses will be cancelled and the account will be closed.
Prohibited Activities
The following activities are strictly prohibited on the da9999 platform. Violating these rules may result in permanent account cancellation and forfeiture of balances.
- Operating multiple accounts or opening an account in a third party's name.
- Using software, bots, or automated tools to play games.
- Exploiting any technical error or bug in the platform.
- Using the platform for money laundering or processing illegal funds.
- Colluding fraudulently with other players.
- Attempting unauthorized access to da9999 systems.
- Providing false or misleading information.
- Using copyrighted content from the platform without permission.
Account Closure and Suspension
7.1 Closure at the User's Request
You may close your account at any time by contacting our support team. Before closing your account, it is advisable to complete any active bonus wagering requirements or pending withdrawals.
7.2 Closure or Suspension by da9999
da9999 may suspend or cancel any account for the following reasons:
- Violation of these Terms.
- Participation in prohibited activities.
- Failure to cooperate with the identity verification process.
- Suspicion of illegal activity.
- The need to protect the integrity of the platform.
In the interest of fairness, da9999 will generally notify the relevant user before closing an account; however, action may be taken without notice in cases of serious violations.
Intellectual Property
All content published on the da9999 website — logos, graphics, text, software, databases, audio, and video — is the intellectual property of da9999 and is protected under copyright law.
You are granted limited permission to view and use the platform for personal and non-commercial purposes. Reproducing, distributing, or modifying any content without the prior written consent of da9999 is prohibited.
Content rights belonging to game providers (Pragmatic Play, Spribe, JILI, PG Soft, etc.) remain the property of their respective companies.
Limitation of Liability
da9999 is not liable for losses arising from technical errors, server downtime, or failures of third-party services. The platform is provided on an "as is" basis.
Gaming is a risk-bearing activity. Players participate at their own discretion and bear the risk of losses themselves. da9999 is not liable for any financial loss arising from gaming activity.
Where applicable law does not permit the limitation of liability, da9999's total liability will be limited to the amount deposited into your account in the last 30 days.
Privacy and Data Protection
da9999 takes the protection of your personal information very seriously. Full details of how your data is collected, used, and kept secure can be found in our Privacy Policy.
In brief, da9999 uses your information for the following purposes:
- Account management and identity verification.
- Payment processing and fraud prevention.
- Providing customer support.
- Fulfilling legal obligations.
- Improving platform quality.
da9999 uses SSL encryption to keep all data and transactions secure. Your information is shared with third parties only when required by law or necessary for service delivery.
Responsible Gambling
da9999 is firmly committed to responsible gaming. We believe gaming should be an entertainment activity, not a source of income.
11.1 Self-Restriction Tools
da9999 provides various tools to help users manage their own gaming:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Loss Limits: Set a maximum loss amount for a given period.
- Taking a Break: Temporarily deactivate your account for a set period.
- Self-Exclusion: Long-term account deactivation.
11.2 Signs of Problematic Gambling
If you feel that gaming is having a negative impact on your life, please contact our support team or visit our detailed page on responsible gaming.
Terms Changes
da9999 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, users will be notified — via email or a notification on the platform.
Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. We recommend that you visit this page regularly.
You can find out when the last change was made by checking the "Last Updated" date at the top of the terms.
Dispute Resolution
If you have any complaint or dispute, please contact our support team first. We will try to resolve your issue within a maximum of 72 hours.
If the issue is not resolved through support, the dispute may be settled through mediation if both parties agree.
In disputes regarding game outcomes, the game server logs will be considered the final evidence. For sessions affected by technical errors, da9999 will try to provide a reasonable resolution.
Contact
If you have any questions or comments about these terms and conditions, please contact us:
- Live Chat: Support available 24/7 in Bengali.
- Email: [email protected]
Our support team is ready to serve you seven days a week, twenty-four hours a day. Use Live Chat directly to get assistance in Bengali.
Play safely at da9999
With fair play, SSL-secured transactions, and 24/7 Bengali support, da9999 is a trusted gaming destination in Bangladesh.